FAQs
Please find a list of common questions and answers below.
Yes! In fact, that's what we specialize in. Check out our custom process: Learn More
We understand that everyone has a budget they're comfortable staying in. We do our absolute best to stay within or below your desired budget. We recommend spending no more than that makes you feel comfortable.
For in stock orders, please allow 1-2 business days for processing.
For made to order pieces, please allow up to 1 week for processing. *Personalized items may take an additional week.
For custom pieces, please allow 4-6 weeks for production. If you need your custom piece sooner, please let us know and we will do our best to accommodate.
At this time, our store is online only. We are planning on getting some of our pieces into other jewelry stores in the future. Details to come.
Our home office is in Knoxville, TN. For custom appointments, we are happy to meet locally in a neutral location, or over a zoom call. Whichever is easiest for you.
Have MORE Questions?
Please feel free to reach out to us with any additional questions you may have.
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Testimonials
Cameron McIntosh
Claire took my discombobulated ideas and fashioned a one of a kind, truly bespoke engagement ring that deeply reflects our love story. She did more than just craft a ring. Claire and the LoVo Jewelry network were able to expertly forge something not just beautiful but something that really reflects who we are as a couple.
Chase Wood
Claire has helped me redesign come old jewelry pieces into something new and beautiful. She is a very talented design and a pleasure to work with! I would highly recommend her services.
Cherrokie Taylor
Working with Claire from LoVo was a joy! She made the design process easy and communicated with my fiance and myself in a professional and timely manner. My ring is absolutely gorgeous and I can’t imagine getting one this amazing and high quality from anywhere else!
Nicole Archibald
Loved working with Claire on designing a necklace for my daughter’s birthday made of pearls from my vintage strand necklace, gold chain, with a lovely toggle clasp with a pearl accent. The final design was beautiful. My daughter loved this special gift for a special birthday